How to Select the Right Pest Control Partner for Your Business

Opt for a company with proper licenses and certifications

A reliable pest control company should be registered with a national pest control organization and have the necessary government permits for technicians and safety teams to handle pest control products like biocides.

Being a member of international organizations like CEPA (Confederation of European Pest Management Associations) is a bonus. It shows professionalism and a commitment to sharing the best industry practices globally.

Before deciding, don’t hesitate to ask the company these key questions:

• How long have they been in business?
• What certifications and licenses do the company and its technicians hold?
• What regulations and standards are they familiar with when working with other clients?
• Do their technicians have specific certifications, like those for working at heights, VCA, or a hunting license?
• Are their traps humane? For example, Anticimex SMART traps meet the 'NoCheRo' standards for animal-friendly traps.

Taking the time to ask these questions can help ensure you choose the right pest control partner.

Transparency and Guarantees

Before booking a treatment or signing a contract, keep these points in mind:

• What steps need to be taken before and after the treatment?
• What guarantees does the company offer for their services?
• Is there a customer service team to address any issues if you're unhappy with their work?
• Are they open about the biocides and methods they use for pest control?

If the company avoids answering questions or isn't upfront about their methods, it’s a warning sign. Take time to review the terms and conditions—they outline what you can expect from the treatment.

Also, remember to check what responsibilities are expected from you as part of the contract. The company can't promise a pest-free environment if you don’t follow their advice.

Insurance and Damage Coverage

Mistakes can happen, even with the best pest control companies. What matters most is how they handle any damage to your property or equipment.

Make sure to ask:

• What will they do if something gets damaged?
• What kind of insurance coverage do they offer?

Knowing this upfront can save you trouble later.

(Inter)National or Local Coverage

Do you need a pest control partner that can manage multiple facilities across regions or even countries? Or would you prefer a local provider who understands your area and is always available?

At Anticimex, we offer both.

We’re an international company with a local branch structure. Each branch operates like a local business but benefits from the advanced tools, technology, and expertise of a global company. Our team includes local technicians dedicated to your area, ensuring personalized service.

This way, you get the best of both worlds—broad coverage, excellent customer support, and a trusted local expert who understands your needs.

Word of Mouth

Ask people you trust. Talk to colleagues, friends, or family who have used the company. Check online reviews and follow the company on Google or LinkedIn to learn more about their services and reputation.

Documentation and Reporting

For quality or facility managers, clear documentation and reporting are essential for audits and staying compliant. That’s why it’s important to choose a pest control partner with strong reporting tools.

Forget bulky binders—look for an online portal that gives you easy access to important information anytime, 24/7. This makes compliance easier and improves communication with auditors.

Don’t just settle for a preview. Ask for a live demo of the portal to ensure it fits your reporting needs and compliance standards. It should include things like:

• List of biocides used
• Contract and customer details
• Preventive advice
• Certifications and staff qualifications
• Visit reports
• Floor plans
• Historical data
  

Proven Expertise and Tailored Solutions

Experience is key in pest control, especially for your business. The right partner should have a strong history in your industry, handling similar pest issues and following the required regulations. They should also understand the unique environments you work in, like food processing plants, warehouses, or pharmaceutical labs.

A good partner uses an Integrated Pest Management (IPM) approach, focusing on prevention, monitoring, and targeted treatments to reduce chemical use and ensure lasting results.

Make sure they’re familiar with industry standards and best practices. This ensures their solutions fit your business operations and meet all regulations.

Choosing an experienced partner means you’ll get tailored solutions and the confidence that your pest control needs are in expert hands.

Pricing

It’s normal to want top-quality service at a fair price. If you're unsure about costs, reach out to multiple pest control companies and decide what you need in a contract.

Make sure to compare similar services. Here are some factors that can affect the price:

• Types of pests being managed
• Size of your facility
• Number of employees, work hours, and routines
• Use of digital monitoring or traditional method
• Availability of emergency or weekend services
• Initial conditions—are there serious infestations to address upfront
• Trend analysis and predictive data tools
• Online reporting systems
• Support for audits and inspections
• Proofing (preventative measures)
• Employee training and awareness programs

By considering these factors, you can ensure you’re getting the best value while meeting your pest control needs.